Kính Gửi Quý Khách Hàng,

Từ ngày 1 tháng 1 năm 2022 trở đi, Vantage sẽ chính thức sử dụng tên miền mới vantagemarkets.com.

Trong khi vantagefx.com vẫn đang hoạt động, chúng tôi khuyến khích bạn cập nhật đường link URL mới vantagemarkets.com để nhận hỗ trợ về nội dung, khuyến mại và truy vấn cập nhật mới nhất.

Xin lưu ý rằng kể từ ngày 1 tháng 2 năm 2022, vantagefx.com sẽ không còn online nữa.

Nếu bạn có bất kỳ câu hỏi hoặc yêu cầu hỗ trợ nào, vui lòng liên hệ với chúng tôi qua email [email protected].

Dispute resolution

Vantage is committed to providing excellent service to our clients. We view our client’s comments, suggestions and concerns of the utmost importance.

In the unlikely event that you are dissatisfied with the service provided by Vantage, please contact our Customer Support as soon as possible at +442080363883 or via email at [email protected].

If you have a trading dispute, you can submit a trade inquiry by completing the Trade Investigation here. In an effort to promptly resolve trade inquiries, all trading disputes must be logged as quickly as possible after the trading issue has occurred.

Once the trade has been thoroughly reviewed, you will be contacted with a full explanation of what occurred on the trade(s) that were reported for investigation.

To help us investigate and resolve your complaint as quickly as possible and with minimum inconvenience to you, please make sure you give us as much information as possible, including:

  1. 1Your name, date of birth and address
  2. 2Your trading account number and order number(s)
  3. 3A clear description of your complaint
  4. 4Details of what you would like us to do to put it right
  5. 5Copies of any relevant documents, such as letters, screenshot, trading statements, etc.
  6. 6A daytime telephone number where we can contact you